Professional offices
Law firms, wealth management, and family offices.
Cleaned to a written standard, by a named team, under a signed confidentiality agreement. The conference room and reception are morning-ready every day.
Who we serve
- Law firms.
- Wealth-management and investment advisory firms.
- Family offices.
- Accounting and tax practices.
- Boutique financial firms.
- Professional suites in managed buildings.
Medical and dental practices: see our clinical standard.
The standard
A stranger in the suite at 9pm, with client files on every desk. That is the exposure, and confidentiality is the line we work to.
Every person who enters your building has signed a confidentiality agreement before their first visit. Nothing on a desk is read, moved, straightened, or photographed. We clean around what is there. A file left open on a credenza at 7pm is in the same place, at the same angle, at 7am.
You know who is in the building. The same named team works your offices on the same nights, and nobody you have not been introduced to holds a key or an alarm code.
The rules this is written to
Two of them, in plain language.
Law firms
Connecticut’s Rule 1.6(e) of the Rules of Professional Conduct requires a lawyer to make reasonable efforts to prevent unauthorized access to information relating to a client. An after-hours crew with a key is exactly the access that rule is about. Rule 5.3 adds that a firm must make reasonable efforts to ensure the non-lawyers it retains act in a way compatible with the lawyer’s own obligations, confidentiality first among them.
A signed vendor confidentiality agreement, a named team, and a key custody log are how a firm documents those efforts. We provide all three before the first visit, with the certificate of insurance.
Wealth management and family offices
SEC-registered investment advisers and broker-dealers must keep written policies and procedures covering the administrative, technical, and physical safeguards on customer records — Regulation S-P’s Safeguards Rule, 17 CFR 248.30. An after-hours cleaning crew is inside that physical perimeter. We are built to be documented as part of it: a named team, signed confidentiality agreements, a key and alarm-code custody log, and no substitutes without notice.
Family offices usually sit outside the rule itself — the SEC excludes them from the definition of investment adviser — and hold exactly the same records. We work to the same standard either way.
What we never do in a professional office
- Confidential-destruction and shred bins are never emptied. That is your destruction vendor’s chain of custody, not ours.
- Server rooms and IT closets are never entered. Nothing is ever unplugged to free an outlet. Our people carry their own cords.
- Papers, files, and anything on a desk or credenza are never moved or read. If it is on the surface, it stays where it is and we clean around it.
- Screens are never touched. Monitor bezels only.
- Artwork, framed items, and display pieces are dusted in place and never lifted or moved.
- Locked offices stay locked unless the firm has put access in writing.
What the client sees at 8:30am
The conference room and reception are where the client sits. They are finished to a higher standard, every visit.
Conference room
- Glass streak-free, inside and out.
- Table conditioned for its material, not wiped with whatever is on the cart.
- Chairs aligned. Cords and adapters where they were left.
- Whiteboards untouched unless the scope says otherwise.
Reception
- No fingerprints on the entry door or the glass.
- Seating, side tables, and reading material squared.
- Reception desk faces cleaned; the desk surface itself left as found.
- Entry mats and floors done last, so nobody walks on them before morning.
The right product for the surface
Wood, leather, stone, glass, and brass are each cleaned with the product they are rated for, never with a general disinfectant. The wrong product is how a conference table gets stripped, how a leather chair dries and cracks, and how a stone reception counter loses its finish — and none of it is visible until it is permanent.
A written surface-and-product list is part of the scope. It says which product touches which surface in your offices, and nothing that is not on that list comes through your door.
What you receive
- A written scope and flat monthly price within 48 hours of the walk-through.
- A signed checklist after every visit. Supervisor inspection weekly for the first 90 days, then a monthly written report.
- A binder for your compliance file: certificate of insurance naming the firm as additional insured, signed confidentiality agreements, safety data sheets with EPA registration numbers, the surface-and-product list, and the key and alarm-code custody log.
- 30-day mutual termination, price changes with 45 days’ notice.
If something is missed, tell us and we return within 24 hours at no charge.
Walk us through the offices after hours.
We’ll come at the hour we would actually be working, with the people who would actually be in your building. Written scope and a flat monthly price within 48 hours.